JW Marriott Hotel Muscat

Beautiful place to stay. Great and Luxury Hotel. I would like to say thank you to Juliana GM for organizing birthday cake and surprise. Also I would like to mention Ross at reception she provided the early check in and late check out. Also great housekeeping guy Runal, he brought gift for our kid and was making sure that we are not missing anything. Thanks to Mr. Tashi at executive lounge for the great service. Minoosh at SPA organized great massage for me and my wife. JW Marriott Muscat has high level of hospitality and I must say great team in all departments, all members of the Hotel are polite and helpful. Definitely place to recommend and definitely we will come back soon.

We spent 3 nights at JW Marriott in Muscat as part of our honeymoon. The room was fantastic and well presented with a dessert and card waiting for us. Everything about this hotel is excellent. The staff go the extra mile to ensure you are taken care of, from the valet parking service to checking in and also polite conversationa during our stay. The breakfast is exceptional with a great variety to suit everyone. The gym and pool facilities are great. The location is ideal and easy to reach. I would definitely recommend staying here.

A Truly Exceptional Experience at the Hotel – Heartfelt Thanks to the Wonderful Staff! From the moment we stepped into the hotel, we were treated with warmth and genuine hospitality, and our entire stay was nothing short of exceptional. Upon check-in, Sanjay made us feel incredibly welcome and even went above and beyond by upgrading us to the executive floor and rooms. We were traveling with my mother, younger brother, and two nieces, and when Sanjay learned this, he ensured that we were all on the same floor for added convenience. This thoughtful touch set the tone for what would be an unforgettable stay. When we arrived at our rooms, we were delighted to find them spacious, immaculate, and beautifully organized – a perfect home away from home. Our first day kicked off with breakfast at Kitchen7, where we were warmly greeted by the staff with smiles and genuine enthusiasm. As vegetarians who do not eat eggs or fish, we were especially grateful to the talented chefs—Hemraj, Bhavik Modi, Mangla, Pawan, and Chef Rathi—who went out of their way to prepare delicious dosas for us every day during our stay. A special thank you to Kay, Jyotika, Payal, Arlyn, and supervisors Shamol, Shriful, Arman, and Pankaj, who all made us feel so welcomed. The staff at Kitchen7 were incredibly attentive, and it was clear that they cared about our experience. They even prepared smoothies and hot chocolates for my nieces, which truly made their day! To top it off, when we returned to our room, we found that the staff had left two cookie decorating kits for the girls, a thoughtful gesture that added a special touch to our stay. We also had the pleasure of exploring other parts of the hotel, including the stunning Catch restaurant near the pool, where Nischal (apologies if I’ve spelled your name incorrectly), Mahendra, Pankaj & othe streated us to fantastic service. Their kindness and helpfulness were remarkable, and we thoroughly enjoyed chatting with them.

The Marriott Muscat is an exceptional hotel, and the staff remind me of when hospitality was at its best. With Swiss levels of service and care. Highly innovative food with great care given to detail and content. From the general managers patience and kindness adapting readily to many guests needs to the housekeeping staff, waiters,breakfast and dinner chefs everyone worked flawlessly as a team.Special thanks to Kay and Jobin and managers including Mahmoud Zein.All were extraordinarily kind and made our stay special. All facilities are first class.

The staff is very friendly and helpful, which was highly appreciated. The bed was very comfortable. Also, the shower was great. The hotel is very close to the conference center and also within close distance from the airport. The breakfast has many options and of high quality.